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Most Asked
Where are you guys located?
We're inside the LongLife Complete Autocare shop on N Decatur, just south of the 215. Look for the LongLife banner and pull into Suite 110, the entrance with the Ortiz Auto Solutions decal on the door.
📍 4461 N Decatur Blvd #110, Las Vegas, NV 89130
Mon-Fri 8 to 5 · Sat by appt
Diagnostic fees vary by complexity, but we always share the cost upfront before any work begins. In many cases, if you proceed with the repair, the diagnostic fee is applied toward your total. Call 725-281-7944 for a current quote.
OEM parts are made by your vehicle's manufacturer and match original specs exactly. Aftermarket parts are made by third parties and can be a cost-effective alternative. We'll discuss both options and recommend what makes the most sense for your vehicle and budget.
For most vehicles with conventional oil, every 3,000 to 5,000 miles. Synthetic oil typically lasts 7,500 to 10,000 miles. Las Vegas heat and stop-and-go traffic can shorten these intervals, so check your owner's manual and ask us if you're unsure.
Brake pads typically last 25,000 to 70,000 miles depending on driving habits. Warning signs include squealing or grinding when braking, a pulsating pedal, or the car pulling to one side. If you notice any of these, get your brakes inspected right away.
Every 5,000 to 7,500 miles, or roughly every other oil change. Regular rotation ensures even tread wear, extends tire life, and improves handling and safety, especially important on Las Vegas's hot asphalt.
Yes. We stand behind our work. Warranty terms depend on the type of repair and parts used. Ask our team for specifics when you drop off your vehicle. We'll lay it out clearly before we start.
Simple services like oil changes and brake pads are often same-day. More complex work such as engine or transmission repairs can take 1 to 3 days. We'll give you an estimated timeline upfront and keep you updated throughout the process.
Absolutely. We always provide a written estimate before any work begins. You'll know exactly what we're doing, why, and what it costs. No surprises, ever.
We can assist with documentation and estimates for collision repairs. We recommend contacting your insurance company first, and we're happy to work alongside them to make the process as smooth as possible.
We accept cash, major payment apps including Zelle, and card payments. Payment is due upon completion of service. Call 725-281-7944 if you have specific questions about payment options.
Our technicians are experienced professionals with years of hands-on training across a wide range of vehicles. We stay current with industry standards and continuously update our knowledge on the latest vehicle technologies.